Cancellation and Refund Policy

Cancellation and Refund Policy for Wish2C Tours and Shuttles

Single Day Tours

Cancellation Period

• Cancellations must be made at least 24 hours before the scheduled tour date.

Refund Policy

• 100% refund if cancelled 24 hours or more before the tour date.
• No refund if cancelled less than 24 hours before the tour date.

Multi-Package Tours

Cancellation Fees

• A standard 10% cancellation fee applies to all cancellations, regardless of the timing.

Refund Schedule

• 30 to 90 days before booking date: 30% cancellation fee.
• 14 to 29 days before booking date: 50% cancellation fee.
• 8 to 13 days before booking date: 80% cancellation fee.
• 7 days or less before booking date: No refund.

Safari Packages

Cancellation Policy

• The cancellation fee for Safari Packages is determined by the policies of the third-party providers involved. Please refer to the specific terms and conditions provided at the time of booking.

How to Cancel

Cancellation Procedure

• To cancel your booking, please send an email to info@wish2ctours.co.za. Ensure that your cancellation request includes your booking reference number and details of the booking.

Contact Us

For any questions or further assistance regarding our cancellation and refund policy, please contact us at:

Wish2C Tours and Shuttles
Email: info@wish2ctours.co.za
Phone: 082 084 4939

Thank you for choosing Wish2C Tours and Shuttles. We are committed to providing you with exceptional service and support.